Sizing & fit
- From your size charts and fit notes
- "Between sizes?" answered your way
- The size guide, linked in the chat
A custom AI agent trained only on your business — sizing, orders, shipping, returns — on WhatsApp, Instagram and your website. And when a human is needed, it hands over. Gracefully.
Hi! Does the linen shirt run small? I'm usually an M.
True to size — take your usual M. Chest on M is 104 cm. Want the size chart?
You review real sample conversations and correct the tone before any customer meets it.
Show us where customers message you and what they ask — screenshots of real chats are perfect.
One number for the build, training, channel setup and launch tuning.
We build the knowledge base from your content, then you grill it with real questions until the answers sound like you.
Live on your channels with handoff wired to you — then tuned against real conversations in the first weeks.
Sizing, delivery, returns, stock — most of your inbox is the same ten questions, asked by different people, every day. Including at 11PM.
The same two questions, asked of an off-the-shelf chatbot and of an agent trained on your store. Flip between them.
Is the linen shirt true to size?
I'm sorry, I didn't understand your query. Please rephrase.
Can I speak to someone?
Please visit our Help Centre for more information.
Canned scripts written for every store, so they fit none — and a dead end with no way to reach a person.
Is the linen shirt true to size?
Between M and L? Our linen runs roomy — most people take M. Chest on M is 104 cm.
Can I speak to someone?
Of course — passing you to Priya now, with this chat attached so you don't repeat yourself.
Trained on your real replies, answering only from your approved policies — and it knows when to hand over.
No — and this is the most important design decision in the build. The agent answers only from your approved content: your policies, your product details, your FAQ. When a question falls outside that, it says so plainly and hands the conversation to you with the full transcript. An agent that guesses is worse than no agent.
WhatsApp Business, Instagram DMs, Facebook Messenger and a chat widget on your website. Most fashion stores start with WhatsApp plus their site — we'll recommend the order based on where your customers actually message you.
The repetitive majority: sizing and fit against your size chart, product details, stock and availability, shipping times and costs, returns and exchange policy, order status, and capturing a lead when someone's ready to buy. Anything emotional, complex or high-stakes routes to a human.
You define the triggers with us: an unanswerable question, an upset customer, a refund request, an order problem — anything you'd rather handle personally. The agent tells the customer a person is taking over, and you get the whole conversation so nobody repeats themselves.
It's trained on your tone — the way you actually talk to customers, in your language and phrasing. You review real sample conversations and correct anything that sounds off before launch, and we tune it again after the first weeks of real traffic.
Your FAQ or the questions you answer most (screenshots of real chats are perfect), your policies, your size charts and product info, and examples of replies you've written that sound like you. Most owners already have all of this — it's just scattered.
Would you rather hire one person? Our team delivers AI Agent end to end — or you can brief an approved AI Agent specialist directly from our curated network.
Find an AI Agent specialistTell us where they ask and what they ask — fixed quote within 24 hours.